Arrow Global Portugal

Terms and Conditions

The content of this website is purely informative and the information provided is general and abstract. The application and impact of the laws depend on the specific cases. Given the changing nature of laws, rules and regulations, as well as the characteristics and nature of electronic communication, there may be delays, omissions or inaccuracies in the information contained on the website. The information on this website is provided on the understanding that it is not the responsibility of the authors and publishers to provide legal, accounting, tax or any other professional advisory services. It should therefore not be used as a basis for any decision-making without qualified professional assistance aimed at the specific case. Before making any decision or taking any action, the reader should seek advice from the Group’s professionals.

The Arrow Global Group excludes its liability for any damages that may occur in connection with the information contained on this website, in particular for transcription errors or inaccuracies. Under no circumstances shall the Arrow Global Group, or any entity belonging to the Group or related to it, agents or employees be liable to the user or third parties for the decisions or actions taken by them based on the information provided by the website or for any specific or similar damages, even after becoming aware of the possible damages arising therefrom.

Our Cookie Policy

Arrow Global Group (“AGG”) is committed to protecting you and any data (anonymous or otherwise) that we may collect about you online. The Cookie Policy below explains how we may use Cookies and how this allows us to improve our services. It also tells you how you can manage the cookies stored on your device.

Like many other websites, we use “Cookies” to help us collect and store information about users on our websites. By using our website (via any device) you agree to our Cookie Policy, in addition to any other applicable terms and conditions.

We reserve the right to change our Cookie Policy. Any changes will be reflected here and will become effective immediately. Your continued use of our websites demonstrates that you agree to such changes.

What are cookies?

A Cookie is a small file that asks your browser for permission to be placed on your computer’s hard disk. As soon as you agree, the file is added, and the cookie helps analyze web traffic or warns you when you visit a particular website.

Cookies perform different and useful tasks by collecting and remembering information about your preferences, i.e. likes and dislikes. These allow web applications to cater to the user as an individual while helping the web application to adapt its operations to the user’s needs.

There are different types of cookies. All cookies are either session cookies or persistent cookies. These are explained below:

Session or Persistent Cookies

Session cookies remain only for the duration of your visit to a website and are deleted when you close your browser. They support tasks such as allowing a website to identify that a user on a particular device is browsing from page to page, supporting website security or basic functionality.

Persistent Cookies remain after you have closed your browser and allow a website to remember your actions and preferences. The time each Cookie remains on your computer’s hard disk varies and is specific to each individual Cookie. Whenever possible, we set a maximum duration of 12 months for this type of Cookies.

Original and third-party cookies

Original Cookies are those set by the Norfin website or on behalf of Norfin. These allow the website to run at an optimal level and improve the user experience. They are also used to remember your preferences.

Third-party cookies are those created by external companies or suppliers. These Cookies are likely to be performance and targeting Cookies, including analytics Cookies to enable us to monitor and optimize our website.

In general, cookies help us to provide a better user experience on the website by allowing us to monitor which pages you find useful and which you do not. A Cookie does not give us access to your computer or any information about you, apart from the data you choose to share with us, which will be captured by the Cookie on your hard disk.

The Arrow Global Group may use Session Cookies to identify which pages are being used and for website usage security purposes. This helps us analyze data on web page traffic and improve our website to adapt it to customer needs. We will only use this information for statistical and analysis purposes. These cookies do not contain any personal information and are removed from your device as soon as you leave the website.

Arrow Global Group may use Persistent Cookies to enable us to analyze customer visits to our website. These cookies help us to understand how users arrive at our website and use it, so that we can improve our service. The Group does not use Persistent Cookies to provide targeted advertising based on the device’s browsing history.

Cookies we may use

To access the Arrow Global Group website, you must interact with our Cookie banner to ensure that you give us permission to use Cookies.

You cannot interact with the website until you have accepted your Cookie preferences. This change was made to comply with the guidelines of the National Data Protection Commission (CNPD).

We categorize the cookies we use as follows:

Strictly necessary cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to a user’s actions, such as setting their privacy preferences, logging in or filling in online forms. You can set your browser to block or warn you about these cookies; however, some parts of the website will not work. These cookies do not store any personal information about you.

Functional Cookies: These cookies allow the website to provide enhanced functionality and personalization. They may be defined by us or by third-party providers whose services we have added to our pages. If you do not allow these Cookies, then some or all of these services may not work properly. The information these cookies collect is anonymized (i.e. it does not contain your name, address, account details, etc.).

Website Analytics and Performance Cookies: These cookies allow us to count visits and traffic sources so that we can measure and improve the performance of our website. They help us to know which pages are the most and least popular and to see how visitors move around the website. All the information collected by these Cookies is aggregated and therefore anonymous; however, they may collect the IP address of the device used to access the website. If you do not allow the use of these Cookies, we will not know how customers use our online services and therefore will not be able to monitor the performance of the website.

Social media cookies: These cookies allow us to track visits to our website and share our feeds with you on our website. They also allow website users to share content with friends and networks. If the use of these Cookies is not accepted, users of the website may not be able to use or view these tools.

The cookies we may use are as follows:

_ga This cookie is set by Google Analytics. The _ga cookie is used to distinguish users and expires after 2 years (category: Site Performance and Analytical).

_ga_ <container-id> This cookie is set by Google Analytics. _gat cookie is used to persist the state of the session and expires after 2 years (category: Site Performance and Analytical).

By browsing the Arrow Global Group website, you agree that the Cookies described above may be placed on your device. However, you can block them by following the methods described below.

If you do not want to accept Cookies and how to remove Cookies

You can, at any time, change the settings on your Internet browser to accept all Cookies, notify you when a Cookie is set, or not receive Cookies.

By turning off Cookies (except strictly necessary Cookies which are always enabled) you may lose some functionality, and some services may not be able to be provided to you. In addition, you will prevent us from obtaining valuable analysis information that helps us to improve the content and functionality of our website.

If you want to delete any Cookies that are already on your computer, consult the instructions in your file management software to locate the file or directory that stores the Cookies.

For more information on Cookies, as well as help on how to disable and delete them, please visit
All About Cookies
Introduction to cookies | About Cookies