Arrow Global Portugal

Our performance

The Arrow Global Group’s activity in Portugal began in the first decade of the 2000s with the purchase of a number of credit portfolios, and from 2015 to the present day it has acquired a number of companies of national importance. The Group currently has more than 2,000 employees in Portugal.

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The evolution of the business in Portugal

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Arrow Global is founded in the UK as a debt purchase and management company.

Acquisition of Hefesto.

Acquisition of the first credit portfolio in Portugal.

Acquisition of Whitestar, a leading company in Portugal in the management and recovery of credit and real estate portfolios, and Hefesto – Sociedade de Titularização de Créditos.

Acquisition of the Norfin Group, made up of two of the largest real estate investment managers in Portugal: Norfin SGOIC – dedicated exclusively to the management of Collective Investment Undertakings, in the contractual form of Closed Real Estate Investment Funds and in the corporate form of Collective Investment Companies; and Norfin Serviços, dedicated to the management of real estate assets held by non-regulated vehicles.

Whitestar has received the following international awards:

  • Best Credit Portfolio Management Company Portugal, Global Banking & Finance Review
  • Brand Excellence in Credit Portfolio Management Portugal, Finance Digest

Arrow Global has been awarded the Overseas Direct Investment Award by the British Government at the DTI Business Awards.

Whitestar has received the following international awards:

  • Best Credit Portfolio Management Company Portugal, Global Banking & Finance Review
  • Best Asset Management Service Provider Portugal, International Investor
  • Co-Innovation Award, Quidgest

Creation of the first Investment Fund managed by Arrow Global.

The Arrow Credit Opportunities Fund, managed by Arrow Global, is co-investing in Vilamoura World. Through this partnership, Norfin Serviços takes on the role of delegated promoter at Lusotur (Vilamoura World).

Whitestar has received the following international awards:

  • TOP Employer Portugal, Top Employer Institute
  • Best Credit Portfolio Management Company Portugal, Global Banking & Finance Review
  • Decade of Excellence Asset Management Portfolio, Global Banking & Finance Review
  • The Next Global Companies 2020, Global Banking & Finance Review
  • Asset Management Company of the Year 2020, Global Banking & Finance Review
  • Best Asset Management Service Provider Portugal, International Investor Magazine
  • Best Practice Operator of the Year, ACQ5 – Country Awards

Acquisition of Arrow Global by TDR Capital.

Creation of Restart Capital, with the aim of supporting economically viable companies with cash-flow difficulties by acquiring these debts with a view to their subsequent restructuring and/or refinancing.

Whitestar has received the following international awards:

  • Top Employer Portugal, Top Employer Institute
  • Asset Management Company of the Year Portugal, Global Banking & Finance Review
  • Honorable Mention by the Kaizen Institute
  • Most Reliable Asset Management Services Portugal, The European Magazine

For the second time, the Arrow Global Portugal Group has been recognized by the British embassy in the country in the DIT Business Awards, in the Overseas Direct Investment category.

Acquisition of Details Hotels & Resorts and launch of a new hotel vertical in Portugal.

Whitestar has received the following international awards:

  • Most Reliable Asset Management Services Portugal, The European Magazine
  • Asset Management Company of the Year, Global Banking & Finance Review
  • Top Employer Portugal, Top Employer Institute
  • Best Asset Management Service Provider 2021, International Investor
  • Excellence in CSR 2021, International Investor

Funds managed by Arrow Global conclude the acquisition of the main assets of the Dom Pedro Group. The assets include the three hotels in Vilamoura – Dom Pedro Portobelo, Dom Pedro Marina and Dom Pedro Vilamoura, along with 5 golf courses – Old Course, Pinhal, Laguna, Millenium and Victoria. The deal also includes Dom Pedro Lagos and two hotels in Madeira: Dom Pedro Machico and Dom Pedro Garajau. The acquisition process was fully managed by Norfin Serviços.

For the third time, the Arrow Global Portugal Group has been recognized by the British government in the 13th edition of the UK-Portugal Business Awards, in the Outstanding Overseas Direct Investment & Business Development Award category.

Norfin Group is certified with the Great Place to Work Portugal certification, joining a select group of companies that stand out for their excellent working environment and good people management practices.

Whitestar has received the following international awards:

  • Top Employer Portugal, Top Employer Institute
  • Best NPL and RE Servicer Portugal 2023, The European Magazine
  • Asset Management Company of the Year Portugal, Global Banking & Finance Review

Creation of Credit Solutions;

Creation of Details – Hospitality, Sports, Leisure;

Whitestar has received the following international awards:

    • Top Employer Portugal, Top Employer Institute.
    • Asset Management Company of the Year Portugal, Global Banking & Finance Review.

 

Arrow Global Portugal Group has been recognized by the British embassy in the country in the DIT Business Awards, in the Overseas Direct Investment category.

Arrow Global Group

Founded in 2005, Arrow Global is a leading European group in vertically integrated alternative asset management, specializing in private credit and real estate.

It identifies, acquires and manages secured and unsecured loan portfolios, as well as real estate assets from banks and financial institutions.

Arrow Global’s business is regulated in several of the five European countries where it operates, with €70 billion under management and more than 3,000 employees.

The Group's Vision

We aim to be the leading vertically integrated alternative asset manager in Europe, offering attractive returns through sustainable investments.

Management platforms of the Group's assets and services

In addition to the companies it owns in Portugal, Arrow Global operates under the brands Bergen Capital, Drydensfairfax and Maslow Capital in the UK, Vesting Finance in the Netherlands and Zenith Service, Europa Investimenti and Sagitta SGR in Italy.

UK

Ireland

Italy

Portugal

Netherlands

Key Figures

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Types of Assets

Credit cards

Loans

Auto

Residential

CRE

REOs

SME

Buy-to-Let

Student loans

1st Mortgage Guarantee

2nd Mortgage Guarantee

Retail

CQS

Others

Commitment

Find out about the values of Arrow Global Group PT